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  • The Willows has a light and airy feel throughout
  • The cute twin bedroom
  • The relaxing, modern living area
  • The stunning, relaxing master bedroom
  • The wonderful, white fully equipped kitchen
  • A lovely, light and spacious bathroom
  • The modern, chic en-suite
  • The Willows exterior
  • The pretty high street which is on your doorstep
  • The beautiful surroundings of Claygate

The Willows Apartments, Claygate, Surrey, KT10 0PF

From £350 per night

The Willows is a modern apartment in a convenient location just two minutes walk from the local BR train station - which means that Waterloo and central London are only a 30 minute journey away, while chic Kingston can be easily reached by bus. The High Street is on your doorstep too with everything at hand from a local butcher and fishmonger to a florist and pottery cafe!

This lovely 2 bedroom, 2 bathroom property is an ideal base for sightseeing trips, family stays or temporary relocation needs.

Off street car parking is available at the rear of the property and wireless internet is available throughout the building.

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Other Facilities (£ = extra charge)

Booking Terms

Check In

Check-in is from 3pm on the day of arrival. Please contact us prior to arrival to confirm key collection details as the property does not offer a 24/7 reception desk or doorman. Early check-in may be possible on request for an additional fee but is subject to availability.

An early check-in fee (between 10am and 3pm, subject to availability) will be charged at £75 plus VAT. Before 10am one additional nights rental will be charged.

Check Out

Check-out is by 10am on the day of departure. Late check-out may be possible on request for an additional fee but is subject to availability. On departure please be sure that you close the door securely behind you.

A Late check-out fee (between 2pm and 5pm, subject to availability) will be charged at £75 plus VAT. After 5pm one additional nights rental will be charged.

Cancellation

The Cancellation policy for these apartments is as follows:

A full refund will be provided if we receive 28 days notice prior to your arrival.
A 50% refund will be provided if we receive between 14 and 28 days notice prior to your arrival.
No refund will be provided if we receive less than 14 days notice.
On long term contract bookings (1 month plus) refunds will only be given if we are able to resell the term once notice has been accepted.

All cancellations or shortening of stays may be charged a £100 non-refundable administration fee on top of the above charges.

Payment

For stays of less than 30 nights full payment will be due at least 2 weeks prior to arrival. If credit facilities are agreed then for stays of 30+ nights a minimum payment equal to the first months’ rental will be due at least 2 weeks prior to arrival| otherwise full payment for the booking will be required.

If a special or reduced rate has been agreed for a long term booking of over 60 nights then the landlord reserves the right to charge the full published rate backdated to the start of the booking if notice is given to leave early, even if notice is given within the time frames specified above.

Security Deposit

On booking you will be asked to complete and sign a credit card authorisation form and to provide a copy of photographic ID, either passport, driving licence or photo ID card.

Extension Policy

Please provide us within at least 14 days, written notice to apply for an extension to the reserved moving-out date. Prestige Apartments will endeavour to grant any requests for such extensions however this will be strictly subject to availability and cannot be guaranteed. An alternative apartment may be offered if the apartment that was initially booked is unavailable for all or any part of the extension period.

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